Return Policy

Your comfort matters to us.

If you receive a damaged, defective, or incorrect product, please contact us within 2 days of delivery with clear images or videos of the issue. Our team will review the request and arrange a replacement or refund as per eligibility.

For hygiene and safety reasons, used or worn products are not eligible for return unless there is a manufacturing defect.

Once a return is approved, refunds are processed within 5–7 business days to your original payment method.

If you’re unsure whether your product qualifies for a return, we’re always here to help.